Privacy Policy
This Privacy Policy clearly sets out how Olga Movchan ("we", "our", or "us"), an individual practitioner based in the United Kingdom, collects, uses, stores, and protects your personal data when you visit or use the website https://olgamovchan.com. We are fully committed to protecting your privacy and personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR, where applicable), and the Data Protection Act 2018.
Please read this policy carefully to understand our practices regarding your personal data and how we treat it.
1. Data Controller
Olga Movchan, an individual practitioner based in the United Kingdom, acts as the Data Controller responsible for the processing of personal data described in this Privacy Policy.
References to "we," "our," or "us" in this Privacy Policy include Olga Movchan and any assistants, administrative staff, or contractors working under her direct control and supervision, who may process your personal data strictly in accordance with this policy.
Contact details: omwork21@gmail.com
2. Personal Data We Collect
We collect personal data directly provided by you through forms on our website, email communications, phone calls, and other interactions. Personal data may include:
• Full Name
• Email Address
• Telephone Number
• Information about the specific service or program you're interested in
• Any additional information or personal details voluntarily provided by you in your communications with us
3. Purposes and Legal Basis for Processing Personal Data
We use your personal data for the following purposes:
• Responding to enquiries and providing requested information
• Managing bookings and participation in sessions, training, and events
• Administrative communications and service updates
• Maintaining accurate internal records and improving our services
The legal basis for processing your data includes:
• Consent: You explicitly consent to data processing when submitting your information through forms or initiating contact with us.
• Contractual Necessity: Processing data necessary for providing requested services or entering into a service agreement.
• Legitimate Interests: Ensuring the efficient and secure operation of our practice, improving service quality, and maintaining clear client communication
4. Data Sharing and International Transfers
We do not sell, trade, or rent your personal data to third parties. However, to deliver our services effectively, we may share your data with:
• Trusted third-party service providers (email, cloud storage, scheduling platforms, messaging services like Telegram or WhatsApp), strictly for service provision
• Legal or regulatory authorities when required by law
Your personal data may be transferred to and processed by service providers located outside the UK and the European Economic Area (EEA). We take appropriate measures to ensure that such transfers are secure and comply with applicable data protection regulations, including implementing Standard Contractual Clauses
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for: General enquiries and correspondence: up to 12 months. You can request deletion or modification of your data at any time, subject to our professional and legal obligations.
6. Your Rights
Under UK GDPR and EU GDPR, you have the right to:
• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data ("right to be forgotten")
• Restrict processing or object to processing of your personal data
• Request data portability
• Withdraw your consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached (https://ico.org.uk)
To exercise any of these rights, please contact us at omwork21@gmail.com.
7. Data Security Measures
We implement robust security measures to safeguard your personal data, including:
• Secure access controls and authentication mechanisms
• Limited data access strictly to authorised personnel
• Regular reviews of our data protection practices
Despite these measures, we acknowledge that no internet transmission can guarantee absolute security.
8. Children's Data Protection
Our services and website are not intended for use by children under 16. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.
9. Changes to This Privacy Policy
We regularly review and update this Privacy Policy to reflect changes in law or practice. Any updates will be published on this page with the revised date clearly indicated. We encourage you to periodically review our policy for any changes.
10. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact Olga Movchan's email: omwork21@gmail.com
We strive to respond to your requests promptly and resolve any concerns you may have.